Service and Support

Service and Support

For outstanding service

To ensure you can maximize the value of your investment in products and solutions from Wordsworth, we know that quality after sales service is critical.

Wordsworth Customer Support is dedicated to helping our customers get the most value out of the the equipment you use. We therefore offer several support offerings that will provide expert-level customer support and advanced Web self-help tools to meet your needs.

Service and Support

Our Service and Support portal is available to existing customers. With the service and support section you can

  1. Progress RMA’s currently in the workshop
  2. Raise and track support tickets
  3. Use the Online Form to request an RMA Number to return Faulty equipment
  4. Access Driver & Manual downloads for all Configured systems
  5. Take advantage of our Free GPL software & tool downloads
  6. Download Flash hardware installation guide (this would also be available to view the web browser
  7. Progress Orders
  8. Order Burn in test result via online form, test will be emailed.
  9. Use the Customer feedback form and give us your suggestions
  10. Livechat direct with skilled technical consultants
Go to Support Portal


Knowledgebase

You can use the knowledgebase to find the answers to many questions (FAQ's) as a self-service tool. This service is available without account login Does not require login to read